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FAQ'S

  • How do you ensure the quality of your wood?
    We have a stringent quality control process that includes selecting only the finest timber, checking for moisture content, ensuring consistent grain patterns, and testing the durability of our wood. Each batch is carefully inspected to meet international standards.
  • What is the minimum order quantity (MOQ) for export?
    The minimum order quantity depends on the type of wood and product you are ordering. Please contact our sales team for more detailed information about MOQ for your specific needs.
  • Can I get a sample of the wood before placing a large order?
    Yes, we offer wood samples so you can evaluate the quality and suitability for your project. Please contact us with your requirements, and we’ll arrange for a sample to be sent to you.
  • How can I place an order?
    To place an order, simply reach out to our sales team through the website contact form, email, or by phone. We’ll guide you through the order process and discuss the best shipping and payment options.
  • Do you offer after-sales support?
    Absolutely! We are committed to ensuring customer satisfaction and offer full after-sales support for any inquiries, product concerns, or assistance with care and maintenance.
  • How do you ensure the sustainability of your products?
    We are committed to ethical sourcing and sustainability. We work with local communities and forestry initiatives to ensure that our wood is harvested responsibly and that the forests remain healthy and productive for future generations.

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